Sophos home premium
Author: e | 2025-04-25
Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่ Download Sophos Home Premium Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่
Sophos Home and Sophos Home Premium (consumer products)
Sophos Home and Sophos Home Premium are consumer products that provide antivirus, web filtering, and an advanced next-generation endpoint protection platform offering signatureless exploit prevention, predictive machine learning for malware detection, and advanced protection to help stop malicious threats including zero-day, credential theft, and ransomware.Purchase processAll purchases of Sophos Home and Sophos Home Premium subscriptions are via an independent reseller, Cleverbridge. Cleverbridge is responsible for any data that it collects from you during the purchase process, and you should refer to the Cleverbridge privacy policy for further information about its privacy practices.Sophos and Cleverbridge (as applicable) may collect and use your name, email address, password, user ID, IP address, and device, for purposes of account creation and billing for the products. Some devices may include a pre-installed option for you to participate in a free trial and/or to purchase the products, in which case a prompt may appear on your device with instructions on installation. The prompt may allow Sophos and Cleverbridge to collect and use telemetry data relating to such installation and purchase. Sophos may utilize such telemetry data for analytics, and may share analytics based on such telemetry data with the relevant device manufacturers. Storage and processing on your devicesIn order to use the Sophos Home and Sophos Home Premium products, you will need to install our software onto the devices that you wish to protect and agree to the terms and conditions of use. Installation will require ongoing storage space and processing capacity for product operation. For example, we will need to scan files and web page requests in order to ascertain if they are malicious or not.As cyber threats are constantly evolving, it is necessary for us to send automatic updates to our software installed on your devices from time to time, in order to maintain the effectiveness of the product. We may also send automatic updates in order to add, remove, or change product features.Our products will also store a log of the actions they have taken on your device. This log is not accessible to us, but we may request that you download and
Free Sophos Home Premium for Sophos employees
Security and privacy for the entire family. Protects 10 Windows PCs and Macs. “Hands down the best results I have ever seen! …Absolutely flawless!” The PC Security Channel “Remotely manage your whole family's antivirus protection" A trademark of Ziff Davis, LLC. Used under license. © 1996-2024 Ziff Davis, LLC. All Rights Reserved. “…the most extensive and up-to-date approach to fighting malware at an unbeatable price." Home is a recommended choice for families who want to keep their entire household safe from threats Best Reviews --> Award-winning Security The same malware that attacks fortune 500 companies attacks private users, too. Sophos Home uses the same award-winning security features that keep those companies safe. Better Performance See an immediate improvement as Sophos Home scans and cleans your computer, removing malware that could be slowing it down. Threat Protection Keep your valued, private information safe by blocking malware, ransomware, and other threats from stealing or destroying files, documents, and photos. Secure Shopping Surf the web with confidence, knowing Sophos Home protects your online shopping and banking from phishing and hacking. We Protect Your Privacy We’ve all seen the headlines: you trust a provider to keep you secure, and they turn around and sell your private data to third parties. We’re not here to sell your data – we’re here to protect it. Private Browsing When Sophos Home scans a device, it can find and remove tracking codes, preventing anyone from following your online browsing without you knowing. Privacy Protection Sophos Home stops hackers from accessing your webcam or microphone – a feature found in various types of malware – to block spying and predatory acts. --> Password Security We keep your logins safe. Sophos Home prevents applications from stealing your usernames and passwords. --> Seamless Management Have a lot of family and friends? Do you sometimes feel like the family IT specialist? Sophos Home is made to protect your loved ones wherever they are. Protect All Your Devices When Sophos Home scans a device, it can find and remove tracking codes, preventing anyone from following your online browsing without you knowing. Premium Support You’re never on your own with Sophos Home. Have a tricky issue? Chat with Sophos Home’s professional support team. The protection you need for all your personal devices for one low price. No gimmicks. No add-ons. No third-party advertisements. Malware Scan and CleanAI Threat DetectionRansomware SecuritySecurity ManagementWeb ProtectionReal-Time ScanningParental Web FilteringPremium SupportSee All Features Sophos Home Premium Save 25% How our customers protect their digital lives with Sophos Home BECKY SHEERAN, YOUTUBER/TV PRESENTERWhat should I do if I think I’ve been hacked?“Last year, I had a situation that made me want to come offline. I suddenly felt vulnerable to theHelp with Sophos Home Premium - Discussions - Sophos
Scans email attachments as well as email messages.Avast monitors your computer and its network connections in the background, scans new files upon installation and lets you schedule scans. However, Avast Free Mac Security doesn't have any of the extra features offered by paid competitors, such as parental controls, a VPN service, firewalls or webcam blockers.Performance and system impactAvast Free Mac Security had a moderate impact on system performance, which we assessed by running our custom Excel VLOOKUP benchmark test, which matches 60,000 names and addresses on a spreadsheet. Our test machine wasa 2017 MacBook Air with a 1.8-GHz Intel Core i5 CPU and approximately 54GB of data stored on a 128GB SSD.Avast. With Avast Free Mac Security installed on our MacBook, but without any active scans running, the VLOOKUP test finished in an average of 3 minutes and 38 seconds, 1 second longer than without any antivirus software installed. That's a passive system hit of less than 1%, and not something you would likely perceive.MORE: Hackers Say They've Breached Three Antivirus CompaniesOther antivirus products' passive system impacts ranged from 5% (Sophos Home Premium) to zero percent (Bitdefender). This is overall great news for Mac users: Most of the time, you'll never notice that you've got antivirus software running.You would be more likely to notice the slowdowns created by Avast's active scans. During full-system scans, the VLOOKUP test finished in an average of 4 minutes and 59 seconds, resulting in a big performance dip of 37 percent. That's not as bad as McAfee AntiVirus Plus' 47% fall (the worst offender), although it wasn't as good as Sophos' 7% full-scan system hit.Avast's full-scan completion time, which took an hour and 11 minutes on average, was on the longer end of scores but was not the longest we found — Sophos' 2-hour-and-56-minute time. Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่ Download Sophos Home Premium Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่Sophos Home Premium for FREE!
Sophos Home Support September 16, 2024 19:07 Updated Follow --> Applies to: Sophos Home for macOSNote: Before installing Sophos Home, make sure that your computer meets the system requirements for installing Sophos Home. IMPORTANT: To avoid problems during the installation, please remove any 3rd party Antivirus software prior to installing Sophos Home.Also, disable any Firewalls, VPN software and/or network restrictions during the installation process (you may turn them back on when done)Video stepsNew users - step by step installationPlease review our currently supported OS list: System requirements and End of support for older macOS versions for compatibility concerns. Access the Sophos Home pageClick the "Free Trial" button to start the downloadWait for the Sophos Home Installer to finish downloadingNavigate to your Downloads folder and click on the Sophos Installer(OR: double-click on SophosInstall. This shows the installer content, where you will find the Sophos Installer) )Double-click on the Sophos Installer.app to start the installation.When a security prompt appears, click on Open.On the installation window, click Continue.Provide your administrator account password for your Mac and click OK. (Not your Sophos Home password)Wait for the installation to finish. This may take a few minutes.[If this is the first time installing Sophos Home on this Mac, be sure to allow Sophos extensions and drag the components to Full Disk Access. please see this article for assistance]You will see the Installation was successful message once the installation is completed. Click Close to exit.Review the Post Installation steps to complete the Full Disk Access and System Extensions messageExisting users - step by step installationFollow these steps if you are a Premium/existing user who wants to protect additional devices, or re-protect a device. Please review our currently supported OS list: System requirements and End of support for older macOS versions for compatibility concerns. Sign in to your Sophos Home dashboardClick on the Download (new users) or Add Device (existing users) buttons2a) If you already have computers on the dashboard, use the "Add Device" button instead and choose the appropriate option. (Click on an image to see it in full size) Wait for the Sophos Home Installer to finish downloadingNavigate to your Downloads folder and click on the Sophos Installer(OR: double-click on SophosInstall. This shows the installer content, where you will find the Sophos Installer) )Double-click on the Sophos Installer.app to start the installation.When a security prompt appears, click on Open.On the installation window, click Continue.Provide your administrator account password for your Mac and click OK. (Not your Sophos Home password)Wait for the installation to finish. This may take a few minutes.[If this is the first time installing Sophos Home on this Mac, be sure to allow Sophos extensions when prompted, and to grant Full disk Access to the component, please see this article for assistance]You will see the Installation was successful message once the installation is completed. Click Close to exit.Review the Post Installation steps to complete the Full Disk Access and System Extensions messagesPost Installation steps Some versions of macOS will require additional steps be performedSophos Home Premium - ดาวน์โหลด
Against our database in order to make better-informed decisions about whether such file is clean or malicious when faced with unknown files (for example files that have not been seen by the software before).Reporting incorrect categorization (optional) - you may alert us via the dashboard to applications that you believe have been incorrectly identified as malicious or exhibiting malicious behavior. This will send a report to us for analysis including the file path, file name, type of detection, customer ID, thumbprint, and application name.How do we use the data?We may store and use data we recieve for the purposes of providing the products, trend analysis, statistics, reporting, ongoing spam and threat detection, troubleshooting, quality control, new product development, and the enhancement of existing products.SupportSophos Home and Sophos Home Premium may include access to our technical support helpdesk via a link within the product administration portal. We record details of support requests and our responses in our support management system. Sophos Home support is currently provided by third-party subcontractors, Zendesk (USA), SendSafely (USA) and BlueOcean (Canada), and accordingly they may process any data that you share with us for support purposes. We will post any future changes or additions to the subcontractors used for this purpose to this page.As part of the support process, we may suggest that you download product logs from your device and submit them to us for review. This procedure is optional and only occurs with your consent. If you participate, we will only use the data accessed or shared for the purposes of resolving your reported issue. If you send product logs to us, we recommend that you encrypt them in transit.Ending your use of Sophos Home or Sophos Home PremiumIf you no longer wish to use this product, you can contact Cleverbridge directly to cease your subscription and payments. You can uninstall our product from your devices directly. Third parties Third party Location What they do Cleverbridge USA Provide payment and subscription services to enable to you purchase and manage your subscriptions to this product. Zendesk USA Provides a customer service platform to enable interactionSophos Home Premium is here
SupportESET provides 24/7 premium support on its website. A button on the top right of the homepage gives you access to a live chat, email support, a deep knowledge base of FAQs and some professional user guides. These tools are one click at any point on the website.An easily accessible support base can also be found on Sophos as well. Its support center is found through a single click through on a banner of icons on the top right-hand side of the webpage. Paid technicians are available via live email and chat from 8am to 8pm EST Monday to Friday for owners of a premium subscription. There is also coverage of general cybersecurity topics and specific FAQs that can be accessed through Sophos’ knowledge base.Which antivirus is more user-friendly?When it comes to user-friendliness, ESET takes the lead over Sophos. ESET’s interface is designed to be intuitive and straightforward, making it a breeze for users to navigate and manage their security settings.On the other hand, Sophos, while robust, presents a more intricate interface that might pose a challenge for those who are not as tech-savvy.Which antivirus has better speed and performance?When it comes to speed and performance, Sophos has a clear advantage. Sophos’s lightweight design ensures that it operates efficiently without causing significant system slowdown. This is particularly beneficial for users who require strong protection without sacrificing their device’s performance.In contrast, ESET, while effective, can be more demanding on system resources, potentially leading to slower performance, especially on older or less powerful devices.Which antivirus offers better user privacy?When it comes to user privacy, Sophos stands out. Sophos places a strong emphasis on privacy and data protection, offering a range of features that ensure user data remains secure and private.ESET, while also providing good privacy features, does not offer the same level of comprehensive privacy measures as Sophos.ConclusionIn this review, I have put both ESET and Sophos up against a range of tests, checking each functionality against malware, but also every other aspect of consumer utility.While it performed well against the EICAR and live malware samples, Sophos lacks some basic expectations ofSophos Home Premium - CHIP.cz
HTTPS Website Decryption Configuring Real-Time Protection [Web Filtering] Controlling websites my family can access Sophos Home - Windows security center integration Direct Access or Single Sign On How to change the Sophos Home Dashboard language Disabling web protection Disabling/Enabling webcam protection Privacy Protection- Handling camera detections on Windows computers Welcome to Sophos Home- Let's Start popup See more Follow --> Direct Access or Single Sign On (SSO) provides a quick way to access your Sophos Home dashboard directly from a PC/Mac that is protected with Sophos Home.Note: Direct access will become the primary method to recover your account if you have enabled MFA and have lost access to your authenticator, as this will not require to go through the 2FA challenge.Enabling/Using Direct Access (SSO)1 - Open the Sophos Home application and click on My Activity or Manage Devices button:MacOS: Click on the Sophos Home shield > … > Manage DevicesWindows: Click on the Sophos Home shield on your system tray > DashboardThen, enter your Windows password (or just press enter if you have no password)Note: You can click "More choices to choose alternate authentication type2 - (If setting it up for the first time) Enter your Sophos Home account email and password 3- Check the box for “Allow the current user on this computer to access your dashboard without signing in”4 – The computer is now added to the Direct Access list, and will be able to directly access the Sophos Home Dashboard Revoking computers Direct Access (SSO)Sign into your Sophos Home dashboard OR access your Sophos Home dashboard directly from the antivirus (see step 1 here). Click on your email address, then choose My AccountEnter your Sophos Home account password to unlock the settingsAccess DEVICE PROTECTIONChoose Sign out at the bottom right, or Sign out All users accordinglyThe computer will no longer be able to access the dashboard without re-authenticating (to re-enable, follow the first section of this article).Related information MFA - How to enable Multi-Factor authenticationMFA -Multi-Factor Authentication Recovery Related articles Signing in to your Sophos Home Dashboard MFA - How to enable Multi-Factor authentication How to change the Sophos Home Dashboard language HTTPS Website Decryption Sophos Home Operating System Support Policy. Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่ Download Sophos Home Premium Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่
Sophos Home Premium 2025.2.2.2
Sophos Home Known Issues RESOLVED - Advisory : Mac virus database - VDB 6.12 Causing Update issues on Home macOS Advisory: Sophos Home for macOS - Sophos Endpoint for macOS - Sophos Update failures macOS - Unable to connect to public Wi-Fi Windows - "System Restore did not complete successfully" message appears when Sophos Home installed. Sophos XG Firewall web console is inaccessible via Safari when Sophos Home is installed Turn off AMSI logging to resolve compatibility issues Keyboard that uses ALPS driver has stopped working after installing Sophos Home Follow --> Applies to: Sophos Home MacWhat is happeningOn macOS 14 Sonoma and macOS 15 Sequoia, Apple may trigger a full disk access requirement for the Sophos Updater to update the Sophos files on the system. This was intermittent on Sonoma, but has increased significantly on Sequoia. Notifications to customersOn October 23rd 11:30 AM Eastern Time, we started an email campaign to alert users who might still be impacted to take action. The Email comes From: Sophos Home [email protected]>, and the Subject is: Sophos Home Advisory - Update Failures on macOS October 1st, we set up In-Product-Messages to inform users about the situation.SymptomsUpdate failures.Sophos Home shield might get stuck in download mode (arrow animation) How to check if you are affectedCheck via the AntivirusClick on the Sophos Home Shield>...>Check for updates.Click About to see the installed version.See the Release Notes to find the latest releases.If the version does not match the latest version, and updating does not work, or it gets stuck, you are likely impacted. Check via TerminalAlternatively, you can use the terminal to run the following command in a terminal: sudo log show --predicate "subsystem == 'com.sophos.macendpoint'" --last 1d | grep -i 'Error renaming Installer directory'Hit Enter and type your Mac's password *(you will not see it while you type), then hit Enter againIf there are any returns, you are impacted by this situation.If nothing is returned, you are not impacted by the problem.What to doThe first step is to update your macOS version to the latest available for your system. Then: Open System Settings.Select Privacy & Security.Select Full Disk Access.Locate SophosUpdaterClick the slider or checkmark to enable if needed (note: you might need Administrator credentials)If SophosUpdater is not on the list, use the + symbol, select your Mac's hard drive, and search SophosUpdater to add it to the list. If unable to find it, use the left panel to navigate to Macintosh HD (your hard drive) > Library > Sophos Anti-Virus and select SophosUpdater - Click below to see the video in full size:Once added, ensure the slider is checked.Restart the computerPerform an update by clicking on the Sophos Home Shield>...>Check for updatesBefore doing this, the macOS version must be up-to-date!Click About to verify the installed version matches the latest version availableSee the Release Notes to find the latest releases.Related informationSupport for macOS 15 Sequoia Reinstall Sophos Home Related articles macOS -Troubleshooting installation/upgrade issues How to re-install Sophos Home Sophos Home Known Issues Uninstalling Sophos Home onSophos Home and Sophos Home Premium (consumer products)
For gaming, video, photos or presentations.Portable Computer Support: Postpones all non-actionable pop-up windows, updates and system-hungry activities to preserve system resources so that you can focus on gaming or films.Sophos Remote Security ManagementSophos is a company that focuses heavily on strong endpoint cybersecurity for businesses. Naturally, this comes with a focus on the ability to swiftly manage one’s own network.Sophos’ premium protection covers 10 devices. One of these devices can be nominated to manage the security of each of the other devices.According to its website, Sophos’ Remote Security Management allows one to view and manage system integrity against cybersecurity threats for PCs and Macs that could be in entirely different parts of the world. Through the management device, the central account holder can add systems to the Cloud Management Dashboard and remotely manage security alerts, settings, and run scans across any of those ten devices from any web browser.Sign up and installationBoth ESET and Sophos have very quick sign up and installation processes. The websites take just a couple of clicks to reach the pages to install the software. Both companies provide free trial options for the premium suites offered in the range of consumer products.A unique element of Sophos’ AV software is its way of providing a free trial. A standard free trial is of course available for download, but Sophos also has its own online simulation software that can show consumers exactly how its software might operate when put in various cybersecurity scenarios. This allows a potential buyer to see how Sophos’ malware protection works without even having to download a free trial onto their computer.How easy is the interface to use?ESET’s interface has a very sleek layout, with very clear text to denote each tab of features.Sophos has chosen a style of layout different to ESET here, using some lighter themes for its user interface.If there is one flaw of the aesthetic choice here, it would be that the use of grays and whites creates a much less striking and distinct difference between sections. It also highlights the smaller feature list that Sophos offers relative to ESET.Customer. Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่ Download Sophos Home Premium Sophos Home Premium การดาวน์โหลดฟรีและปลอดภัย Sophos Home Premium เวอร์ชันล่าสุด Sophos Home Premium สำหรับพีซีและ Mac สามารถปกป้องเครือข่ายในบ้านที่Free Sophos Home Premium for Sophos employees
To a hardware firewall. This sounds better than using a software firewall or the default OS firewall.To use it, there should be at least two Ethernet cards (two NIC cards in the spare computer): one for incoming and one for outgoing.Sophos XG Firewall Home Edition is free. But then, you’ll be able to use it only if you have a spare computer.Read: Difference between Hardware Firewall & Software Firewall.Sophos XG Firewall Home Edition featuresThe first thing about the Sophos XG Firewall Home Edition is that it is identical to the hardware firewall. That makes it better than most router firewalls and other software firewalls available on the market. That is my opinion, and yours may differ if you have already found a good software firewall with plenty of features.However, Sophos is more than just a firewall. It includes a malware scanner and network security features too. You can use your own antivirus on individual machines also. It won’t interfere with the default one on the Sophos XG Firewall machine.Besides this, the other features are:Traffic optimization,Web traffic filtering,Rules you can create, modify for optimal performanceApplication blocking feature.Its Web filtering feature allows you to create rules for family browsing. You can set up access to other members of different websites. You can set up a time when people can use the Internet. This helps in traffic shaping… something like providing preference to application traffic over other system packetsYou also get to configure the firewall for more than one ISP. So if one ISP suffers an outage, Sophos XG can automatically switch to another one. That way, you will not waste time during ISP breakdown.Sophos XG Firewall Home Edition allows you to use the Home Network anywhere. This is enabled using a VPN, which secures your data.The interface is good, but you may still find it complicated if you are new to firewalls. You will need some experience with firewalls to configure Sophos XG Firewall Home Edition. You can request customized guides for setting up the firewall on the Sophos forums if needed.Interested? Visit its homepage for more.Take a look at: Sophos HomeComments
Sophos Home and Sophos Home Premium are consumer products that provide antivirus, web filtering, and an advanced next-generation endpoint protection platform offering signatureless exploit prevention, predictive machine learning for malware detection, and advanced protection to help stop malicious threats including zero-day, credential theft, and ransomware.Purchase processAll purchases of Sophos Home and Sophos Home Premium subscriptions are via an independent reseller, Cleverbridge. Cleverbridge is responsible for any data that it collects from you during the purchase process, and you should refer to the Cleverbridge privacy policy for further information about its privacy practices.Sophos and Cleverbridge (as applicable) may collect and use your name, email address, password, user ID, IP address, and device, for purposes of account creation and billing for the products. Some devices may include a pre-installed option for you to participate in a free trial and/or to purchase the products, in which case a prompt may appear on your device with instructions on installation. The prompt may allow Sophos and Cleverbridge to collect and use telemetry data relating to such installation and purchase. Sophos may utilize such telemetry data for analytics, and may share analytics based on such telemetry data with the relevant device manufacturers. Storage and processing on your devicesIn order to use the Sophos Home and Sophos Home Premium products, you will need to install our software onto the devices that you wish to protect and agree to the terms and conditions of use. Installation will require ongoing storage space and processing capacity for product operation. For example, we will need to scan files and web page requests in order to ascertain if they are malicious or not.As cyber threats are constantly evolving, it is necessary for us to send automatic updates to our software installed on your devices from time to time, in order to maintain the effectiveness of the product. We may also send automatic updates in order to add, remove, or change product features.Our products will also store a log of the actions they have taken on your device. This log is not accessible to us, but we may request that you download and
2025-03-31Security and privacy for the entire family. Protects 10 Windows PCs and Macs. “Hands down the best results I have ever seen! …Absolutely flawless!” The PC Security Channel “Remotely manage your whole family's antivirus protection" A trademark of Ziff Davis, LLC. Used under license. © 1996-2024 Ziff Davis, LLC. All Rights Reserved. “…the most extensive and up-to-date approach to fighting malware at an unbeatable price." Home is a recommended choice for families who want to keep their entire household safe from threats Best Reviews --> Award-winning Security The same malware that attacks fortune 500 companies attacks private users, too. Sophos Home uses the same award-winning security features that keep those companies safe. Better Performance See an immediate improvement as Sophos Home scans and cleans your computer, removing malware that could be slowing it down. Threat Protection Keep your valued, private information safe by blocking malware, ransomware, and other threats from stealing or destroying files, documents, and photos. Secure Shopping Surf the web with confidence, knowing Sophos Home protects your online shopping and banking from phishing and hacking. We Protect Your Privacy We’ve all seen the headlines: you trust a provider to keep you secure, and they turn around and sell your private data to third parties. We’re not here to sell your data – we’re here to protect it. Private Browsing When Sophos Home scans a device, it can find and remove tracking codes, preventing anyone from following your online browsing without you knowing. Privacy Protection Sophos Home stops hackers from accessing your webcam or microphone – a feature found in various types of malware – to block spying and predatory acts. --> Password Security We keep your logins safe. Sophos Home prevents applications from stealing your usernames and passwords. --> Seamless Management Have a lot of family and friends? Do you sometimes feel like the family IT specialist? Sophos Home is made to protect your loved ones wherever they are. Protect All Your Devices When Sophos Home scans a device, it can find and remove tracking codes, preventing anyone from following your online browsing without you knowing. Premium Support You’re never on your own with Sophos Home. Have a tricky issue? Chat with Sophos Home’s professional support team. The protection you need for all your personal devices for one low price. No gimmicks. No add-ons. No third-party advertisements. Malware Scan and CleanAI Threat DetectionRansomware SecuritySecurity ManagementWeb ProtectionReal-Time ScanningParental Web FilteringPremium SupportSee All Features Sophos Home Premium Save 25% How our customers protect their digital lives with Sophos Home BECKY SHEERAN, YOUTUBER/TV PRESENTERWhat should I do if I think I’ve been hacked?“Last year, I had a situation that made me want to come offline. I suddenly felt vulnerable to the
2025-04-16Sophos Home Support September 16, 2024 19:07 Updated Follow --> Applies to: Sophos Home for macOSNote: Before installing Sophos Home, make sure that your computer meets the system requirements for installing Sophos Home. IMPORTANT: To avoid problems during the installation, please remove any 3rd party Antivirus software prior to installing Sophos Home.Also, disable any Firewalls, VPN software and/or network restrictions during the installation process (you may turn them back on when done)Video stepsNew users - step by step installationPlease review our currently supported OS list: System requirements and End of support for older macOS versions for compatibility concerns. Access the Sophos Home pageClick the "Free Trial" button to start the downloadWait for the Sophos Home Installer to finish downloadingNavigate to your Downloads folder and click on the Sophos Installer(OR: double-click on SophosInstall. This shows the installer content, where you will find the Sophos Installer) )Double-click on the Sophos Installer.app to start the installation.When a security prompt appears, click on Open.On the installation window, click Continue.Provide your administrator account password for your Mac and click OK. (Not your Sophos Home password)Wait for the installation to finish. This may take a few minutes.[If this is the first time installing Sophos Home on this Mac, be sure to allow Sophos extensions and drag the components to Full Disk Access. please see this article for assistance]You will see the Installation was successful message once the installation is completed. Click Close to exit.Review the Post Installation steps to complete the Full Disk Access and System Extensions messageExisting users - step by step installationFollow these steps if you are a Premium/existing user who wants to protect additional devices, or re-protect a device. Please review our currently supported OS list: System requirements and End of support for older macOS versions for compatibility concerns. Sign in to your Sophos Home dashboardClick on the Download (new users) or Add Device (existing users) buttons2a) If you already have computers on the dashboard, use the "Add Device" button instead and choose the appropriate option. (Click on an image to see it in full size) Wait for the Sophos Home Installer to finish downloadingNavigate to your Downloads folder and click on the Sophos Installer(OR: double-click on SophosInstall. This shows the installer content, where you will find the Sophos Installer) )Double-click on the Sophos Installer.app to start the installation.When a security prompt appears, click on Open.On the installation window, click Continue.Provide your administrator account password for your Mac and click OK. (Not your Sophos Home password)Wait for the installation to finish. This may take a few minutes.[If this is the first time installing Sophos Home on this Mac, be sure to allow Sophos extensions when prompted, and to grant Full disk Access to the component, please see this article for assistance]You will see the Installation was successful message once the installation is completed. Click Close to exit.Review the Post Installation steps to complete the Full Disk Access and System Extensions messagesPost Installation steps Some versions of macOS will require additional steps be performed
2025-04-16Against our database in order to make better-informed decisions about whether such file is clean or malicious when faced with unknown files (for example files that have not been seen by the software before).Reporting incorrect categorization (optional) - you may alert us via the dashboard to applications that you believe have been incorrectly identified as malicious or exhibiting malicious behavior. This will send a report to us for analysis including the file path, file name, type of detection, customer ID, thumbprint, and application name.How do we use the data?We may store and use data we recieve for the purposes of providing the products, trend analysis, statistics, reporting, ongoing spam and threat detection, troubleshooting, quality control, new product development, and the enhancement of existing products.SupportSophos Home and Sophos Home Premium may include access to our technical support helpdesk via a link within the product administration portal. We record details of support requests and our responses in our support management system. Sophos Home support is currently provided by third-party subcontractors, Zendesk (USA), SendSafely (USA) and BlueOcean (Canada), and accordingly they may process any data that you share with us for support purposes. We will post any future changes or additions to the subcontractors used for this purpose to this page.As part of the support process, we may suggest that you download product logs from your device and submit them to us for review. This procedure is optional and only occurs with your consent. If you participate, we will only use the data accessed or shared for the purposes of resolving your reported issue. If you send product logs to us, we recommend that you encrypt them in transit.Ending your use of Sophos Home or Sophos Home PremiumIf you no longer wish to use this product, you can contact Cleverbridge directly to cease your subscription and payments. You can uninstall our product from your devices directly. Third parties Third party Location What they do Cleverbridge USA Provide payment and subscription services to enable to you purchase and manage your subscriptions to this product. Zendesk USA Provides a customer service platform to enable interaction
2025-03-28HTTPS Website Decryption Configuring Real-Time Protection [Web Filtering] Controlling websites my family can access Sophos Home - Windows security center integration Direct Access or Single Sign On How to change the Sophos Home Dashboard language Disabling web protection Disabling/Enabling webcam protection Privacy Protection- Handling camera detections on Windows computers Welcome to Sophos Home- Let's Start popup See more Follow --> Direct Access or Single Sign On (SSO) provides a quick way to access your Sophos Home dashboard directly from a PC/Mac that is protected with Sophos Home.Note: Direct access will become the primary method to recover your account if you have enabled MFA and have lost access to your authenticator, as this will not require to go through the 2FA challenge.Enabling/Using Direct Access (SSO)1 - Open the Sophos Home application and click on My Activity or Manage Devices button:MacOS: Click on the Sophos Home shield > … > Manage DevicesWindows: Click on the Sophos Home shield on your system tray > DashboardThen, enter your Windows password (or just press enter if you have no password)Note: You can click "More choices to choose alternate authentication type2 - (If setting it up for the first time) Enter your Sophos Home account email and password 3- Check the box for “Allow the current user on this computer to access your dashboard without signing in”4 – The computer is now added to the Direct Access list, and will be able to directly access the Sophos Home Dashboard Revoking computers Direct Access (SSO)Sign into your Sophos Home dashboard OR access your Sophos Home dashboard directly from the antivirus (see step 1 here). Click on your email address, then choose My AccountEnter your Sophos Home account password to unlock the settingsAccess DEVICE PROTECTIONChoose Sign out at the bottom right, or Sign out All users accordinglyThe computer will no longer be able to access the dashboard without re-authenticating (to re-enable, follow the first section of this article).Related information MFA - How to enable Multi-Factor authenticationMFA -Multi-Factor Authentication Recovery Related articles Signing in to your Sophos Home Dashboard MFA - How to enable Multi-Factor authentication How to change the Sophos Home Dashboard language HTTPS Website Decryption Sophos Home Operating System Support Policy
2025-04-25